Shipping movement of all the products (tickets) will only take place on weekdays (excluding National Holidays) straight from the concerned warehouse. For customers who have placed their orders after 4 PM EST, the processing for same will take place on the next working day. Free Shipping option is available for all the states in the country including Alaska and Hawaii. On requesting for, download option for the ticket can also be made available.

Processing of Standard Free Shipping

Time and date of products (tickets) getting shipped will rely up on possibility of product being available. To ship the order one of the following option will be chosen:

  1. FedEx Ground
  2. UPS Ground
  3. US Priority Mail

In order to speed up the process, if the customer wishes to do so, tracking information can be accessed through unique tracking number sent to the customer via their email id.

Return Process

  • For any other query regarding the order return status customer can contact with us through or our Toll Free Number 1800-953-8509.
  • In the scenario where the return of the product is not due to our negligence, as in, the product is not defective or incorrect; the charges for return shipping will be borne by the customer.
  • Return credit will be placed on the same credit card used to purchase the product.
  • Customers have the option for opting for refund for subscription charges within 30 days of the service.